Shipping Policies
Last updated: 6/27/24
Welcome to Mythnova! We strive to provide you with the best shopping experience. Below are our shipping policies to ensure clarity and transparency.
1. Order Processing Time
- All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
- Depending on your location, you will be shown the shipping options.
- Shipping charges for your order will be calculated and displayed at checkout.
-
We offer the following shipping options:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
-
Delivery delays can occasionally occur due to unforeseen circumstances.
3. Shipping to P.O. Boxes or APO/FPO Addresses
- Mythnova ships to addresses within the U.S., U.S. Territories.
4. International Shipping
- We offer international shipping to select countries.
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times vary based on the destination. Usually in 1-20 days.
5. Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
- Mythnova is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages and Issues
- Mythnova is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Save all packaging materials and damaged goods before filing a claim.
8. Returns and Refunds
- Please refer to our [Return Policy] for information about returns and refunds.
9. Contact Us
If you have any questions about our shipping policy, please contact us at:
- Email: mythnova24@gmail.com
Thank you for shopping with us.